A Virgin Atlantic Airbus A330-300, registration G-VWAG performing flight VS-117 from London Heathrow,EN (UK) to Miami,FL (USA), was climbing out of Heathrow's runway 27R when the crew stopped the climb at FL070 due to being unable to completely retract the landing gear, the left hand main gear did not indicated locked in the up position. The aircraft climbed to FL090 to burn off fuel and returned to Heathrow for a safe landing on runway 27L about one hour after departure.

A passenger reported the crew attempted to rectify the problem by re-cycling the landing gear, however, to no avail. The aircraft returned to Heathrow, emergency services received the aircraft however were not needed. A replacement Dreamliner took them to Miami.

The occurrence aircraft is still on the ground in London on Mar 19th 2020 (possibly related to the Corona Pandemic, not necessarily related to damage or repair work needed).

A Boeing 787-9 registration G-VWHO performing flight VS-5 reached Miami about 3 hours after scheduled arrival of VS-117.